
Frequently asked questions
The best place to start is by getting in touch with us for an initial conversation. You don’t need to have plans or specifications ready — just a general idea of what you're hoping to achieve. From there, we’ll guide you through the process, whether that’s arranging a site visit, helping with design, or preparing a detailed quote.
You can reach us via our Contact page or give us a call directly — we’ll take it from there.
Once your quote is accepted, we’ll move into the pre-construction phase, which includes finalising drawings, approvals, contracts, and scheduling. You’ll receive a clear project plan and timeline so you know exactly what to expect. We’ll stay in close contact throughout, keeping you informed at every stage.
We primarily work across Port Stephens, Newcastle, and surrounding regions. If you're unsure whether your location falls within our service area, feel free to get in touch — we’re happy to confirm and discuss the logistics of your specific site.


